ERIE Auto Insurance Customer Satisfaction Testimonials
Curious about other customers’ satisfaction with ERIE and the company’s auto insurance coverage? Check out the customer satisfaction testimonials below to learn more or share your auto insurance customer satisfaction story and we may add your comments here.
Auto Insurance Customer Satisfaction
Rapid Response
“Thank you for your help with our recent hit-and-run nightmare. ERIE’s professional and timely response was truly appreciated and made an extremely upsetting and stressful situation much easier to cope with.” —Tony and Pam B., Pittsburgh, Pa.
Stellar Service
“My new Honda Accord was recently damaged after a basketball hoop fell on it. After going to a body shop and having a difficult time getting my car back to the condition it was in prior to the accident, my Agent and ERIE went above and beyond to make sure we were taken care of. Both worked very hard to get us the service we needed.” —Caroline L., Raleigh N.C.
Empathetic Employees
“I had a recent incident with a semi that clipped my car and destroyed my back window as I was en route to the East Coast. I am also undergoing personal stress because a member of my family has a terminal disease. Just as the hospice is helping me deal with our family crisis, Erie Insurance is treating me and my ‘auto crisis’ with the same caring treatment. I am very grateful that I can focus on my family while I know my insurance company will work out the details of the accident.” —Cynthia B., Zionsville, Ind.
A+ Agents
“I was referred to Erie Insurance by a friend. I wanted to stay local, and found an office that was close to me. I made the appointment for car insurance, and by the time I left, my Agent had set up my auto and renter’s insurance. I found my Agent to be friendly, informative and willing to explain everything so that I understood each policy. Since then I have told quite a few people about my pleasant experience.” —Faith K, Hatboro, Pa.
More Customer Satisfaction Testimonials
Quality Coverage
“We had a fire in our house … burned everything. The service that was provided to us has been wonderful, and our coverage was out of this world. I never believed that we had such good coverage, and in no time at all, we got the payment.” —Lawrence and Reta S., Shickshinny, Pa.
Pleased Policyholders
“I had been with another insurance carrier for 30 years and switched to Erie Insurance because my family was so happy with ERIE. I am satisfied with the switch because the Employees and my Agent are fantastic! They explained everything very clearly and are prompt in their service.” —Mary L., Ixonia, Wis.
Great Guidance
“I couldn’t believe the damage sustained after our violent hail storm. There were broken home and car windows, dented cars, damaged roofs and siding everywhere. ERIE gave me great advice explaining the pros and cons of the choices available to me. I felt at ease and trusted the information. Armed with this information, I was able to successfully complete the repairs on my home with great satisfaction.” —Audra M., Fishers, Ind.
Because of ERIE’s commitment to service, the company continually receives distinguished marks for service from independent consumer organizations. Read more about ERIE’s customer satisfaction ratings.
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